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Insurance to support business goals

Insurance covers packaged to support business goals and safeguard assets and resources. Covers tailored to each business’s goals and needs. Comprehensive covers designed to cover all key business resources and output including Material and Tangible Assets, Mobile Assets and vehicles; Non-tangible assets such as Reputation and Goodwill; Revenue and/or Profit; and even time as a key business resource.

Types of Business Insurance

For ease of reference, we have split the list into four categories:

  • Tangible Asset Protection
  • Income, Results and Other Financial Exposures
  • Intangible Asset and Liability Exposures
  • Human Resource Exposures and Protection

Physical material resources are one of the key assets of a business and in identifying insurance needs (needs analysis) it is imperative to identify the risks that may deny the business access to these resources or possibly reduce the value of such resources. This would result in reduced ability of the business to achieve its goals and objectives. Such assets/resources include Buildings, Premises, Plant, Equipment, Machinery, stock, Office equipment, Computers, telephones, laptops, servers, water and electrical switchgear, telecommunications accessories and connections, motor vehicles, aircraft, boats etc.

Human Resources: People Exposures & Protection

Financial resources including capital are not only a key resource for any business but are also a key output in the form of Revenue, profit, cash and bank balances. Financial risks include depletion of capital resources through loss or damage, failure to achieve revenue and profit targets due to loss or damage,

Intangible resources including brand and reputation, goodwill, market share, intellectual assets as well as networks and trademarks are as important as physical assets such as buildings, cars and machinery. We structure insurance solutions tailored to individual scenarios for companies that seek financial resilience in the face of reputational risk, potential loss of market share.

Cover for Aircraft

Loss or material damage to boilers and pressure vessels. In addition, it includes cover for material damage to other property belonging to the insured, third party property damage, and fatal or non-fatal injuries to third parties not employed by the insured, always providing that such loss is a consequence of a boiler or pressure vessel explosion or collapse

Theft of property following forcible and violent entry to premises.

Costs following accident or illness whilst travelling.

Loss or damage to the project during construction. The Contract Works policy (Contractors' All Risks (CAR) and Erection All Risks (EAR) provides comprehensive cover for physical loss or damage to construction, building and civil engineering projects as well as electrical and mechanical plant whilst in the erection, installation and refurbishment stage Contractors’ All Risks (CAR) insurance policies cover loss or damage to all types of building and civil engineering construction. Erection All Risks (EAR) policies cover the erection of individual machines or complete plants – ranging from complete power stations to lifts and air conditioning equipment.

Fire or hail damage to cash crops.

Electronic equipment device insurance covers the repair and replacement costs needed to fix damages arising due to sudden and unexpected risks for any reason while electronic devices are operating or getting cleaned and/or relocated in the same workplace.

loss or damage to internal and external glass (including mirrors), signwriting and treatments thereon.

Loss or damage to mobile plant, drilling rigs and the like. Cover against loss or damage, as well as temporary replacement or hire costs. Plant All Risks insurance covers damages of an accidental nature affecting machines and equipment as a result of fire, water, collision, overturning, falls, storm, theft, or malicious damage.

Damage to fixed assets caused by a range of nominated risks. Fire insurance coverage includes mishaps caused due to accidental fire, lightning, implosion or explosion, etc. And also, man-made perils such as bursting of water tanks and pipelines or overflowing, leakages from water sprinkles.

Worldwide wide cover for loss / damage to portable business equipment

Loss or damage to community schemes, including sectional title schemes, share block companies, homeowners and property owners associations, retirement villages and housing cooperatives. These may be residential office and industrial properties.

Fire, Perils & Accidental Damage to fixed assets. (For larger asset values). One form of this as the specialized broad coverage policy referred to as the Assets All Risks policy for large entities in different sectors.

Loss / damage to residential investment properties.

Loss following death or loss of use of valuable animals.

Cost to repair following mechanical or electrical breakdown of plant and equipment. Machinery Breakdown (MB) insurance offers protection against sudden and unforeseen physical loss or damage to machinery which has been erected and is operational or at rest.

Damage to goods while in transit.

Damage to private and commercial vessels and related equipment.

A combination of cover provided under marine cargo, goods in transit, as well as storage of stock at wholesale and distribution point

Loss or damage to registered vehicles. Cover for cars is structured in the different vehicle categories according to use and also class of vehicles including:- • Standard Cars and Light Delivery vehicles • Commercial Vehicles • Passenger transport service vehicles such as Taxis, Cabs, Uber, Bolt, Commuter taxis, Buses, shuttle services • Motor Fleet Policies for businesses owning over 20 or so vehicles • Motor Traders Policies for people in motor sales, service and repair business • Heavy Commercial Vehicles/Truck Insurance • Mobile construction and Agricultural Plant.

Loss or damage resulting from civil commotion, public disorder, riots strike and terrorism inside South Africa

Loss or damage resulting from civil commotion, public disorder, riots strike excluding terrorism outside South Africa

Loss due to irrecoverable debts following destruction or theft of debtors’ records.

Loss of future earnings and increased expenses following delayed completion of a project caused by damage. This cover also referred to as Delay in Start-up Insurance Delayed Earnings Insurance, Delayed Opening of Business etc compensates for Loss of Rent, Standing Charges, CAR/EAR Loss of Profits. It provides indemnity against loss of gross profit/income resulting from a delay in completion of the construction and/or erection works following an event covered under the CAR or EAR policy

• Executor bonds: security to practicing attorneys appointed as executors of deceased estates. • Trustee bonds: Bonds that meet the requirements of the Master of the High Court for trustees appointed in settlement of matters including but not limited to trusts set up in the administration of Road Accident Fund and medical negligence payment proceeds • Curator bonds: Solutions in response to surety bond required by the court to guarantee the estate's assets will not be misused, stolen or wastedbonds relating to incapacitated persons' estates, as well as curator bonds linked to Asset Forfeiture Unit applications brought in terms of the Prevention of Organised Crime Act • Liquidation bonds: Provides guarantees that the liquidator or trustee will provide proper administration and accounting for all funds and property of the company or estate under their administration

Loss of income and increased expenses due to damage to fixed assets. Provides for replacement of business income lost as a result of business interruption event. Standard business interruption insurance does not reimburse policy holders if the business is closed due to a pandemic. The policy would cover Consequential Loss of Profits, Gross Profit, Annual Gross Profit, Annual Income, Gross Income, annual rental, gross rental, annual fees, gross fees, increase in cost of working depending on nature of business operations. The correct advice is important to ensure the following items are adequately covered:- • Profits and Income: Based on prior months' performance, a policy will provide reimbursement for income/profits that would have been earned had the event not occurred. • Fixed costs: These can include operating expenses and other incurred costs of doing business. • Temporary location: Some policies cover the costs involved with moving to and operating from a temporary business location. • Commission and training cost: In the wake of a business interruption event, a company will often need to replace machinery and retrain personnel on how to use the new machinery. Business interruption insurance may cover these costs. • Extra expenses: Business interruption insurance will provide reimbursement for reasonable expenses (beyond the fixed costs) that allow the business to continue operating while the business gets back on solid footing. • Wages and Salaries: Coverage of wages is essential if a business does not want to lose employees while shutting down. This coverage can help a business owner make payroll when they cannot operate. • Taxes: Businesses are still required to pay taxes, even when disaster hits. Tax coverage will ensure a business can pay taxes on time and avoid penalties. • Loan payments: Loan payments are often due monthly. Business Interruption coverage can help a business make those payments even when they are not generating income. While the intention of Business Insurance covers is to replaces income lost in the event that business is halted due to direct physical loss or damage to assets, premises, stock, equipment, plant etc there is scope to cover certain defined work stoppages with no requirement for proof of actual physical damage. These may include scenarios where a nearby business sustains direct physical loss or damage and an authority like the government closes all businesses as a result. This Contingent business interruption insurance and contingent extra expense coverage is an extension to other insurance that reimburses lost profits and extra expenses resulting from an interruption of business at the premises of a customer or supplier. The contingent property may be specifically named, or the coverage may blanket all customers and suppliers. This cover is critical in any of the following scenarios • When the insured depends on public supply services and utilities to continue operating • When the business depends for customer access through shared access route • When the insured depends on a single supplier or a few suppliers for materials. • When the insured depends on one or a few manufacturers or suppliers for most of its merchandise. • When the insured depends on one or a few recipient businesses to purchase the bulk of the insured’s products. • When the insured counts on a neighboring business to help attract customers, known as a leader property.

Cover for loss of income and additional expenses incurred due to occurrences such as adverse weather conditions or non-appearance of performers for many reasons, including death or illness.

Loss of income and increased expenses following mechanical and electronic breakdown of computer equipment.

This provides protection for insured debts following insolvency of a debtor and can be tailored to cover any single or group of specific debtors or a blanket cover over all debtors.

Losses due to the dishonesty of employees.

Trade guarantees typically include: • Customs guarantees: Covers businesses involved in import, export, manufacturing, sales or distribution of goods. These bonds guarantee that either taxes or duties or both will be paid by the principal when invoiced by the government. These bonds also ensure that companies comply with all legal and tax acts and requirements related to their business. • Fuel guarantees (commercial): overs a bulk fuel supplier against non-payment by a fuel purchaser. Purchasers can be commercial (distributors, wholesalers, fuel station owners) or retail (airlines, mines, construction and engineering companies, or logistics companies). It serves to ease the financial burden on bulk fuel purchasers to pay for fuel upfront or incur interest expenses by acquiring funding in the banking sector to purchase fuel. • Transnet guarantees • Airline guarantees Construction guarantees Provide security for the payment of compensation in the event of default or non-performance by the contractor. The key purpose of a construction guarantee is to protect the client from increased buildings costs due to the contractor’s failure to do his duties according to the terms of the construction contract. • Performance Guarantees provides a guarantee that Contractors will adhere to the terms of their Contract, such as completing the project on time and within budget. • Bid bonds Covers the employer during the bidding process, and guarantees that the bidder abides by the conditions of the tender.. • Advance Payment Guarantee protects Subcontractors from liquidity challenges impacting the Contractors who allocate all their funds to honouring their building Contract, while failing to pay their Subcontractors and suppliers for services and materials they provide to you for the duration of the project. • Retention Bond is a guarantee to replace the retention fund (usually held by the Employer) which is used to fix defects during the final completion of a Contract. This guarantee lets the Contactor free up retention funds whilst giving the Employer security to pay for defects should the Contractor not complete the project properly. • Off-site materials guarantee: Useful in those cases where the client may be required to pay for items that are yet to be delivered on site. For example, the client can release a large sum of money to the contractor for payment of equipment or materials that are still at the manufacturer’s premises. • Under these circumstances, the client will require an off-site materials bond to secure the payment against default by the contractor. The bond is often up to the value of the off-site items and it keeps reducing as deliveries to the site are made.

Legal expenses incurred to defend patent, trademark, copyright etc.

Loss of income and expenses following breakdown of key plant and equipment. covers the financial consequences of a machinery breakdown. The cover caters for the actual loss of gross profit sustained due to a loss covered under an Machinery Breakdown policy, and also insures costs incurred in reducing the amount of a claim

Loss of income and increased expenses following marine transit material damage claims.

Loss or damage to cash, cheques, negotiable instruments

This provides indemnity to those who hold positions on management committees, incorporated organisation boards etc against negligent acts, errors or omissions.

Cyber Insurance cover a business' liability for a data breach in which the businesses, and customers' information is exposed or stolen by a hacker or other criminal who has gained access to the firm's electronic network. The policies cover a variety of expenses associated with data breaches, including: notification costs, credit monitoring, costs to defend claims by state regulators, fines and penalties, and loss resulting from identity theft. Also covers ransom and denial of access to own systems.

Damages following libel and slander.

Damages following a wrongful act committed by the directors or officers of a company.

Liability for employment related issues such as wrongful dismissal, sexual harassment, and discrimination.

• protects you and your business against claims for alleged negligence or breach of duty arising from an act, error or omission in the performance of professional services. Specialist cover that caters for specific professional occupations including • Professional liability insurance is advisable for the following consulting professions Lawyers, notaries, mediators, legal consultants not admitted to the bar • Management consultants • Fiduciaries, accountants, tax advisors, real estate managers, real estate appraisers, building owner’s consultants, auditors • Insurance brokers, asset managers, pension scheme insurance experts • FINMA-licensed distributors of investment fund units and representatives of foreign collective investment schemes

Bodily injury and property damage arising from:  Operation of vessels  Carriers liability  Ship-repair activities  Charterers liability  Container liability  Stevedore liability

Bodily injury and property damage arising from business activities and from products manufactured, imported or sold.

Providing cover for employers’ liability for injury to employees, Act benefits and at Common Law.

Provides a group of people with cover for death or disability at much lower rates than can be provided individually.

Financial loss following death or disablement of key personnel.

Provides lump sum of money following diagnosis of specified major personal health conditions.

Provides a package designed to protect the surviving shareholders in the event of the death or disability of a principal.

Death or disability following an accident or illness(cancellable contract).

Provides cover in the event a person is unable to follow their chosen occupation. (a non-cancellable contract).

This provides cover for continuation of employees’ salaries after sick leave has been exhausted.

Medical and repatriation expenses following injury or illness while travelling or working overseas.

Insurance to support business goals

There are a number of risks facing your business, many of which you are already managing through your organizational risk management strategy encompassing strategic risk management, operational risk management, credit risk management, financial risk management e.t.c. not all risks can be resolved or transferred through insurance as not all risks are insurable.

 

It is therefore important to understand that your insurance policy does not provide a solution for all your risks. Your insurance coverage is only as good as the risk identification and/or needs analysis process, adequacy of information supplied by yourselves, product packaging and structure, competency/honesty/integrity of your broker/advisor and quality of the insurer product offering.

 

Risk and insurance are conceptually two different things. The following categories of uninsured risk are relevant to your insurance program in a unique and specific way and should thus be identified, evaluated and managed.

 

RISKS YOU DID NOT KNOW ABOUT

 

These are the risks that you may not know about, aware of or failed to identify. Risk identification in itself is a complex process that requires a deep understanding of the business, the industry as well as the operational and economic environment. A broker is critical in facilitating identification of all risks.

 

THINGS YOU FORGOT TO INSURE

 

You might have omitted them from the insurance list. Absence of processes to assure business decisions and activities may be the cause of omissions. Having a broker may help as their experience make and expertise makes then a vital last line to mop up on possible omissions

 

RESULTS OF CONSCIOUS CHOICES

 

You might actually have given this some thought and chosen not to insure something/ intentional retention or self-insurance. This might be because you found you were incurring regular annual claims and that it would be cheaper to meet the cost direct and save premiums, or it might be that you realised that the risk was so small that it was worth taking a chance. Again these conscious choices need to be well informed and the presence of a broker improves the quality of decision making information.

 

EXCESSES AND DEDUCTIBLES

These are closely related to the previous category. You might decide the best option is a compromise between insuring and not insuring. It means you pay claims up to a certain amount after which your insurers pay. There are numerous variations on the arrangement. Excesses are mostly imposed by insurers.

 

UNINSURABLE RISKS

 

These are risks which fall outside the scope of an insurance policy. These may include among other: the results of bad business decisions, bad investments, poor cash-flow management and damage to your reputation. The answer lies in good management.

 

LEGALLY UNINSURABLE

 

You cannot insure against fines or other penalties for criminal acts, nor against punitive damages. To permit it would be to defeat the purpose of the penalty. Just keep on the right side of the Law.

 

THINGS YOU JUST CANNOT GET ANYONE TO INSURE

 

Things you just cannot get anyone to insure. You might find that no insurer will insure you for a particular risk. This is usually because you have had a bad history or you have not got adequate control measures in place to reduce the risk. This could mean a very high loss ratio, lack of fire precautions, the absence of a Health & Safety Policy, employing people without necessary qualifications for particular jobs or having inadequate physical security. The answer is to talk to your insurers or brokers and address their specific concerns. If you think they are being unreasonable even after you have discussed it with them, perhaps an independent person could help bridge the gap.

 

THINGS NOBODY CAN GET ANYONE TO INSURE

There are times when the Insurance Industry as a whole decides to refuse to cover a certain risk. I remember times when terrorism was uninsurable and when environmental risks, or activities in breach of United States sanctions, (most policies come with a sanctions exclusions clause). were very difficult to insure. Other than lobbying the Government, all you can do is to take steps to minimise the risk in your business and to make money available to meet possible losses. I have found that living in an area full of (former) coalmines makes it virtually impossible to get subsidence insurance.

Insurance Products Maze

The market provides a variety of insurance products, services and benefits. We negotiate this Maze with and for you.

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